Shipping:
Your order will be shipped by ground Fed
Ex, please allow 7 to 10 business days for delivery. If the product you
ordered is not in stock, you will be notified via e-mail by the next
business day to let you know appproximately when your item will ship. Bourbon Heritage Center
cannot guarantee delivery of your product. Once your product has been
picked up by the shipper at our location, it is the responsiblity of
the shipper to deliver the product to you. Returns:
All
requests for return must be pre-approved by Bourbon Heritage Center. In
general any unopened product can be returned for a full refund within
30 days of receiving the item. If any of the products have been opened
and you ship it back, a refund will not be issued. Refunds:
We
will notify you via e-mail of your refund once we have received and
processed the returned item. Please note that we can refund shipping
costs only if the return is a result of our error. Cancelling Orders:
You
can cancel any order prior to shipping if the status of your order is
"processing." If the status of your orders is listed as "shipped," then
the order is already on it's way to you. If this is the case, a
"return" will have to take place in order to obtain a refund. To cancel
an order send an e-mail to info@bourbonheritagecenter.com quoting your order
number. Problems, Questions, Suggestions?
If you have any problems with your order, please do not hesitate to contact us.
E-mail: info@bourbonheritagecenter.com |
